Incomm Holdings Inc. credit card complaints at the CFPB
Consumers filed 1,090 credit card complaints against Incomm Holdings Inc. with the Consumer Financial Protection Bureau between 2019 and 2026 — the 34th-largest count among the 36 issuers the card-issuer cross-section covers, and 0.3% of every credit-card complaint in the CFPB’s database for that window. 89.5% of them were answered in a timely way.
Complaints by year
| Year | Complaints | Share of Incomm Holdings Inc. |
|---|---|---|
| 2019 | 56 | 5.1% |
| 2020 | 82 | 7.5% |
| 2021 | 127 | 11.7% |
| 2022 | 388 | 35.6% |
| 2023 | 378 | 34.7% |
| 2024 | 27 | 2.5% |
| 2025 | 23 | 2.1% |
| 2026(YTD) | 9 | 0.8% |
| 2019–2026 total | 1,090 | 100.0% |
2026 counts run through 2026-09-17 only; the CFPB publishes complaints with a 15-day lag, so recent weeks are still filling in. Against 2025’s 23 complaints, 2026 is pacing behind the prior year on a year-to-date basis.
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,079 | 99.0% |
| Closed with monetary relief | 11 | 1.0% |
The CFPB also records whether the company responded on time: 976 timely (89.5%) versus 114 not timely (10.5%).
Source
Every figure on this page was read live on 2026-09-17 from the CFPB public consumer complaint database API (query filtered to company “Incomm Holdings Inc.”, product credit card, complaints received from 2019 onward). The company name is reproduced verbatim from the database; only aggregate counts are shown — no complaint narratives or personal details.