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Credit card issuers ranked by CFPB complaints — 393,280 complaints across 36 companies

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保存されている情報

The 36 card issuers and credit-related companies that drew the most credit card complaints to the Consumer Financial Protection Bureau between 2019 and 2026 — 393,280 of the 420,754 complaints filed against the credit card product in that database. For every company this page tracks the year-by-year complaint trend, whether the company responded in a timely way, and what came of the complaints. Each company’s row links to its own page with the full breakdown.

Complaints by issuer, 2019 – 2026 / #
Issuer / Complaints ( 2019 – 2026 ) / Share of product / 2026 (YTD) / Timely response / Fetched
Complaints by issuer, 2019 – 2026 / 1
CAPITAL ONE FINANCIAL CORPORATION / 50,332 / 12.0% / 9,742 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 2
CITIBANK, N.A. / 44,563 / 10.6% / 8,431 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 3
SYNCHRONY FINANCIAL / 32,325 / 7.7% / 6,510 / 98.9% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 4
JPMORGAN CHASE & CO. / 32,090 / 7.6% / 4,945 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 5
BANK OF AMERICA, NATIONAL ASSOCIATION / 26,771 / 6.4% / 4,450 / 97.1% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 6
AMERICAN EXPRESS COMPANY / 24,707 / 5.9% / 4,142 / 99.7% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 7
EQUIFAX, INC. / 20,341 / 4.8% / 1,106 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 8
TRANSUNION INTERMEDIATE HOLDINGS, INC. / 19,347 / 4.6% / 1,354 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 9
Bread Financial Holdings, Inc. / 18,428 / 4.4% / 2,606 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 10
Experian Information Solutions Inc. / 18,135 / 4.3% / 1,292 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 11
DISCOVER BANK / 13,553 / 3.2% / 806 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 12
WELLS FARGO & COMPANY / 13,426 / 3.2% / 2,636 / 99.6% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 13
BARCLAYS BANK DELAWARE / 12,601 / 3.0% / 1,958 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 14
U.S. BANCORP / 10,087 / 2.4% / 1,343 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 15
GOLDMAN SACHS BANK USA / 9,807 / 2.3% / 2,123 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 16
TD BANK US HOLDING COMPANY / 6,679 / 1.6% / 1,050 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 17
NAVY FEDERAL CREDIT UNION / 4,961 / 1.2% / 889 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 18
CLGF Holdco 1, LLC / 3,866 / 0.9% / 775 / 94.4% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 19
Chime Financial Inc / 2,919 / 0.7% / 779 / 99.8% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 20
Atlanticus Services Corporation / 2,651 / 0.6% / 571 / 93.9% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 21
Comerica / 2,605 / 0.6% / 45 / 99.7% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 22
UNITED SERVICES AUTOMOBILE ASSOCIATION / 2,518 / 0.6% / 312 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 23
Block, Inc. / 2,393 / 0.6% / 356 / 97.7% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 24
Netspend Corporation / 2,074 / 0.5% / 18 / 98.6% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 25
Paypal Holdings, Inc / 1,980 / 0.5% / 399 / 99.8% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 26
FIRST NATIONAL BANK OF OMAHA / 1,548 / 0.4% / 214 / 99.7% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 27
PNC Bank N.A. / 1,534 / 0.4% / 193 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 28
TRUIST FINANCIAL CORPORATION / 1,494 / 0.4% / 209 / 98.7% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 29
Conduent Incorporated / 1,429 / 0.3% / 9 / 61.9% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 30
Avant Holding Company, Inc. / 1,387 / 0.3% / 271 / 99.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 31
Continental Finance Company, LLC / 1,257 / 0.3% / 210 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 32
Synovus Bank / 1,237 / 0.3% / 8 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 33
Self Financial Inc. / 1,150 / 0.3% / 274 / 98.3% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 34
Incomm Holdings Inc. / 1,090 / 0.3% / 9 / 89.5% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 35
FIFTH THIRD FINANCIAL CORPORATION / 1,021 / 0.2% / 99 / 100.0% / 2026-09-17
Complaints by issuer, 2019 – 2026 / 36
Affirm Holdings, Inc / 974 / 0.2% / 317 / 100.0% / 2026-09-17

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