Federal student loan servicers and the $1.42 trillion they manage
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Five companies service the entire federal Direct Loan and ED-owned FFEL book — $1,420,700,000,000 across roughly 37,460,000 loan-level recipients, as of March 31, 2026. Nelnet alone holds about a third of the balance. Only 5 servicer contracts remain after the consolidation that folded the old nonprofit and bank-run FFEL servicers into these five, so this page is a complete cross-section of the market, not a sample.
- Portfolio by servicer / Servicer
- Dollars outstanding / Recipients / Portfolio share
- Portfolio by servicer / Nelnet
- $479,200,000,000 / 12,070,000 / 33.7 %
- Portfolio by servicer / AidVantage
- $354,400,000,000 / 9,210,000 / 24.9 %
- Portfolio by servicer / MOHELA
- $315,900,000,000 / 6,730,000 / 22.2 %
- Portfolio by servicer / EdFinancial
- $216,100,000,000 / 6,520,000 / 15.2 %
- Portfolio by servicer / CRI
- $55,100,000,000 / 2,930,000 / 3.9 %
- Portfolio by servicer / Total — 5 servicers
- $1,420,700,000,000 / 37,460,000 / 100.0%
- Balances by loan status and servicer / Servicer
- Loan status / Dollars outstanding / Recipients
- Balances by loan status and servicer / Nelnet
- Other / $2,800,000,000 / 60,000
- Balances by loan status and servicer / AidVantage
- Other / $2,300,000,000 / 40,000
- Balances by loan status and servicer / MOHELA
- Other / $2,100,000,000 / 30,000
- Balances by loan status and servicer / EdFinancial
- Other / $900,000,000 / 20,000
- Balances by loan status and servicer / CRI
- Other / $100,000,000 / 0
- Balances by repayment plan / Repayment plan
- Dollars outstanding / Recipients
- Balances by repayment plan / SAVE
- $382,900,000,000 / 6,990,000
- Balances by repayment plan / Level, 10 years or less
- $281,400,000,000 / 12,930,000
- Balances by repayment plan / Income-Based
- $217,400,000,000 / 3,640,000
- Balances by repayment plan / Pay As You Earn
- $127,900,000,000 / 1,520,000
- Balances by repayment plan / Level, more than 10 years
- $82,700,000,000 / 1,590,000
- Balances by repayment plan / Graduated, 10 years or less
- $64,700,000,000 / 2,210,000
- Balances by repayment plan / Income-Contingent
- $55,900,000,000 / 1,310,000
- Balances by repayment plan / Graduated, more than 10 years
- $36,700,000,000 / 640,000
- Balances by repayment plan / Alternative
- $13,500,000,000 / 420,000
- Balances by repayment plan / Other / no plan listed
- $10,400,000,000 / 290,000
- Balances by repayment plan / Income-Sensitive
- $100,000,000 / 0
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