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Federal student loan servicers and the $1.42 trillion they manage

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Five companies service the entire federal Direct Loan and ED-owned FFEL book — $1,420,700,000,000 across roughly 37,460,000 loan-level recipients, as of March 31, 2026. Nelnet alone holds about a third of the balance. Only 5 servicer contracts remain after the consolidation that folded the old nonprofit and bank-run FFEL servicers into these five, so this page is a complete cross-section of the market, not a sample.

Portfolio by servicer / Servicer
Dollars outstanding / Recipients / Portfolio share
Portfolio by servicer / Nelnet
$479,200,000,000 / 12,070,000 / 33.7 %
Portfolio by servicer / AidVantage
$354,400,000,000 / 9,210,000 / 24.9 %
Portfolio by servicer / MOHELA
$315,900,000,000 / 6,730,000 / 22.2 %
Portfolio by servicer / EdFinancial
$216,100,000,000 / 6,520,000 / 15.2 %
Portfolio by servicer / CRI
$55,100,000,000 / 2,930,000 / 3.9 %
Portfolio by servicer / Total — 5 servicers
$1,420,700,000,000 / 37,460,000 / 100.0%
Balances by loan status and servicer / Servicer
Loan status / Dollars outstanding / Recipients
Balances by loan status and servicer / Nelnet
Other / $2,800,000,000 / 60,000
Balances by loan status and servicer / AidVantage
Other / $2,300,000,000 / 40,000
Balances by loan status and servicer / MOHELA
Other / $2,100,000,000 / 30,000
Balances by loan status and servicer / EdFinancial
Other / $900,000,000 / 20,000
Balances by loan status and servicer / CRI
Other / $100,000,000 / 0
Balances by repayment plan / Repayment plan
Dollars outstanding / Recipients
Balances by repayment plan / SAVE
$382,900,000,000 / 6,990,000
Balances by repayment plan / Level, 10 years or less
$281,400,000,000 / 12,930,000
Balances by repayment plan / Income-Based
$217,400,000,000 / 3,640,000
Balances by repayment plan / Pay As You Earn
$127,900,000,000 / 1,520,000
Balances by repayment plan / Level, more than 10 years
$82,700,000,000 / 1,590,000
Balances by repayment plan / Graduated, 10 years or less
$64,700,000,000 / 2,210,000
Balances by repayment plan / Income-Contingent
$55,900,000,000 / 1,310,000
Balances by repayment plan / Graduated, more than 10 years
$36,700,000,000 / 640,000
Balances by repayment plan / Alternative
$13,500,000,000 / 420,000
Balances by repayment plan / Other / no plan listed
$10,400,000,000 / 290,000
Balances by repayment plan / Income-Sensitive
$100,000,000 / 0

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