Insurance Licenses: Texas Lookup and 40 Carriers' Complaint Indexes
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This page lists 40 US insurance carrier rows (38 distinct companies) with real state-published complaint and license figures, fetched 2026-09-17 . For Texas, it covers the 24 largest carriers by policies in force in the Automobile and Homeowners lines with their 2025 TDI complaint index, which ranges from 0.26 to 2.73 (1.00 is the state average), confirmed complaint counts of 9 – 361 , and active TDI agency-appointment counts. For New York, it covers the 16 auto insurers with the highest complaint ratios in the DFS 2024 complaint rankings, from 0.20 to 42.01 upheld complaints per $1 million of direct premiums written. Every number comes from the official open-data publications cited below.
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Company
- Line / Complaint index 2025 / Confirmed complaints / Policies in force 12/31/ 2025 / Active TDI appointments / NAIC #
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / State Farm Mutual Automobile Insurance Company
- Automobile / 0.3 / 201 / 4,040,188 / 979 / 25178
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Progressive County Mutual Insurance Company
- Automobile / 0.66 / 361 / 3,306,121 / 5,659 / 29203
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / GEICO Texas County Mutual Insurance Company
- Automobile / 0.6 / 84 / 855,054 / 1,855 / 27863
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Redpoint County Mutual Insurance Company
- Automobile / 1.55 / 155 / 606,304 / 1,853 / 29300
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Allstate Fire and Casualty Insurance Company
- Automobile / 1.16 / 97 / 505,836 / 1,171 / 29688
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Home State County Mutual Insurance Company
- Automobile / 1.45 / 87 / 364,198 / 3,037 / 29297
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Old American County Mutual Fire Insurance Company
- Automobile / 2.73 / 145 / 322,095 / 2,276 / 29378
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / GEICO County Mutual Insurance Company
- Automobile / 1.36 / 69 / 308,449 / 2,926 / 29181
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Foremost County Mutual Insurance Company
- Automobile / 0.66 / 29 / 267,286 / 4,089 / 29254
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / USAA Casualty Insurance Company
- Homeowners / 0.87 / 28 / 254,542 / 9 / 25968
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / United Services Automobile Association
- Homeowners / 0.69 / 24 / 272,482 / 9 / 25941
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Auto Club County Mutual Insurance Company
- Automobile / 1.46 / 56 / 232,224 / 2 / 29327
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / State Farm Lloyds
- Homeowners / 1.34 / 250 / 1,468,920 / 474 / 43419
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Allstate Vehicle and Property Insurance Company
- Homeowners / 1.61 / 171 / 833,407 / 1,175 / 37907
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / ASI Lloyds
- Homeowners / 0.74 / 36 / 382,938 / 767 / 11059
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Lemonade Insurance Company
- Homeowners / 0.42 / 19 / 353,084 / 743 / 16023
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Homesite Insurance Company
- Homeowners / 1.74 / 65 / 293,976 / 1,612 / 17221
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / American Bankers Insurance Company of Florida
- Homeowners / 0.26 / 9 / 274,098 / 192 / 10111
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Travelers Personal Insurance Company
- Homeowners / 1.06 / 37 / 273,512 / 3,217 / 38130
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Mid-Century Insurance Company of Texas
- Homeowners / 0.57 / 18 / 249,561 / 226 / 28673
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Texas Windstorm Insurance Association
- Homeowners / 0.41 / 12 / 231,038 / 0 / 30040
- Texas: TDI complaint index, 2025 ( 24 carrier rows) / Texas Farmers Insurance Company
- Homeowners / 0.52 / 15 / 226,345 / 227 / 21695
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Company
- DFS rank 2024 / Complaint ratio / Upheld complaints / Total complaint cases / Avg direct premiums ($M) / NAIC #
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Liberty Mutual Insurance Company
- 128 / 42.014 / 20 / 51 / 0.48 / 23043
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / National Liability & Fire Insurance Company
- 127 / 5.924 / 5 / 5 / 0.84 / 20052
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / American Bankers Insurance Company of Florida
- 126 / 5.108 / 3 / 8 / 0.59 / 10111
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / National Union Fire Insurance Company of Pittsburgh, Pa.
- 125 / 3.331 / 4 / 7 / 1.20 / 19445
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Travelers Property Casualty Insurance Company
- 124 / 2.552 / 1 / 6 / 0.39 / 36161
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Infinity Insurance Company
- 123 / 2.216 / 1 / 2 / 0.45 / 22268
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Hartford Fire Insurance Company
- 122 / 1.104 / 1 / 4 / 0.91 / 19682
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Encompass Indemnity Company
- 121 / 0.400 / 1 / 2 / 2.50 / 15130
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Unitrin Auto and Home Insurance Company
- 120 / 0.385 / 1 / 1 / 2.60 / 16063
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Plymouth Rock Assurance Corporation of New York
- 119 / 0.362 / 4 / 15 / 11.03 / 25275
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Esurance Insurance Company
- 118 / 0.250 / 14 / 44 / 55.92 / 25712
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Permanent General Assurance Corporation
- 117 / 0.231 / 3 / 8 / 12.96 / 37648
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / American Modern Home Insurance Company
- 116 / 0.212 / 1 / 2 / 4.71 / 23469
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Kemper Independence Insurance Company
- 115 / 0.210 / 4 / 10 / 19.05 / 10914
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Economy Premier Assurance Company
- 114 / 0.206 / 1 / 1 / 4.86 / 40649
- New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Integon National Insurance Company
- 113 / 0.198 / 47 / 227 / 237.95 / 29742
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