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Insurance Licenses: Texas Lookup and 40 Carriers' Complaint Indexes

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This page lists 40 US insurance carrier rows (38 distinct companies) with real state-published complaint and license figures, fetched 2026-09-17 . For Texas, it covers the 24 largest carriers by policies in force in the Automobile and Homeowners lines with their 2025 TDI complaint index, which ranges from 0.26 to 2.73 (1.00 is the state average), confirmed complaint counts of 9 – 361 , and active TDI agency-appointment counts. For New York, it covers the 16 auto insurers with the highest complaint ratios in the DFS 2024 complaint rankings, from 0.20 to 42.01 upheld complaints per $1 million of direct premiums written. Every number comes from the official open-data publications cited below.

Texas: TDI complaint index, 2025 ( 24 carrier rows) / Company
Line / Complaint index 2025 / Confirmed complaints / Policies in force 12/31/ 2025 / Active TDI appointments / NAIC #
Texas: TDI complaint index, 2025 ( 24 carrier rows) / State Farm Mutual Automobile Insurance Company
Automobile / 0.3 / 201 / 4,040,188 / 979 / 25178
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Progressive County Mutual Insurance Company
Automobile / 0.66 / 361 / 3,306,121 / 5,659 / 29203
Texas: TDI complaint index, 2025 ( 24 carrier rows) / GEICO Texas County Mutual Insurance Company
Automobile / 0.6 / 84 / 855,054 / 1,855 / 27863
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Redpoint County Mutual Insurance Company
Automobile / 1.55 / 155 / 606,304 / 1,853 / 29300
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Allstate Fire and Casualty Insurance Company
Automobile / 1.16 / 97 / 505,836 / 1,171 / 29688
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Home State County Mutual Insurance Company
Automobile / 1.45 / 87 / 364,198 / 3,037 / 29297
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Old American County Mutual Fire Insurance Company
Automobile / 2.73 / 145 / 322,095 / 2,276 / 29378
Texas: TDI complaint index, 2025 ( 24 carrier rows) / GEICO County Mutual Insurance Company
Automobile / 1.36 / 69 / 308,449 / 2,926 / 29181
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Foremost County Mutual Insurance Company
Automobile / 0.66 / 29 / 267,286 / 4,089 / 29254
Texas: TDI complaint index, 2025 ( 24 carrier rows) / USAA Casualty Insurance Company
Homeowners / 0.87 / 28 / 254,542 / 9 / 25968
Texas: TDI complaint index, 2025 ( 24 carrier rows) / United Services Automobile Association
Homeowners / 0.69 / 24 / 272,482 / 9 / 25941
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Auto Club County Mutual Insurance Company
Automobile / 1.46 / 56 / 232,224 / 2 / 29327
Texas: TDI complaint index, 2025 ( 24 carrier rows) / State Farm Lloyds
Homeowners / 1.34 / 250 / 1,468,920 / 474 / 43419
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Allstate Vehicle and Property Insurance Company
Homeowners / 1.61 / 171 / 833,407 / 1,175 / 37907
Texas: TDI complaint index, 2025 ( 24 carrier rows) / ASI Lloyds
Homeowners / 0.74 / 36 / 382,938 / 767 / 11059
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Lemonade Insurance Company
Homeowners / 0.42 / 19 / 353,084 / 743 / 16023
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Homesite Insurance Company
Homeowners / 1.74 / 65 / 293,976 / 1,612 / 17221
Texas: TDI complaint index, 2025 ( 24 carrier rows) / American Bankers Insurance Company of Florida
Homeowners / 0.26 / 9 / 274,098 / 192 / 10111
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Travelers Personal Insurance Company
Homeowners / 1.06 / 37 / 273,512 / 3,217 / 38130
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Mid-Century Insurance Company of Texas
Homeowners / 0.57 / 18 / 249,561 / 226 / 28673
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Texas Windstorm Insurance Association
Homeowners / 0.41 / 12 / 231,038 / 0 / 30040
Texas: TDI complaint index, 2025 ( 24 carrier rows) / Texas Farmers Insurance Company
Homeowners / 0.52 / 15 / 226,345 / 227 / 21695
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Company
DFS rank 2024 / Complaint ratio / Upheld complaints / Total complaint cases / Avg direct premiums ($M) / NAIC #
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Liberty Mutual Insurance Company
128 / 42.014 / 20 / 51 / 0.48 / 23043
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / National Liability & Fire Insurance Company
127 / 5.924 / 5 / 5 / 0.84 / 20052
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / American Bankers Insurance Company of Florida
126 / 5.108 / 3 / 8 / 0.59 / 10111
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / National Union Fire Insurance Company of Pittsburgh, Pa.
125 / 3.331 / 4 / 7 / 1.20 / 19445
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Travelers Property Casualty Insurance Company
124 / 2.552 / 1 / 6 / 0.39 / 36161
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Infinity Insurance Company
123 / 2.216 / 1 / 2 / 0.45 / 22268
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Hartford Fire Insurance Company
122 / 1.104 / 1 / 4 / 0.91 / 19682
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Encompass Indemnity Company
121 / 0.400 / 1 / 2 / 2.50 / 15130
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Unitrin Auto and Home Insurance Company
120 / 0.385 / 1 / 1 / 2.60 / 16063
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Plymouth Rock Assurance Corporation of New York
119 / 0.362 / 4 / 15 / 11.03 / 25275
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Esurance Insurance Company
118 / 0.250 / 14 / 44 / 55.92 / 25712
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Permanent General Assurance Corporation
117 / 0.231 / 3 / 8 / 12.96 / 37648
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / American Modern Home Insurance Company
116 / 0.212 / 1 / 2 / 4.71 / 23469
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Kemper Independence Insurance Company
115 / 0.210 / 4 / 10 / 19.05 / 10914
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Economy Premier Assurance Company
114 / 0.206 / 1 / 1 / 4.86 / 40649
New York: DFS auto complaint rankings, 2024 ( 16 carriers) / Integon National Insurance Company
113 / 0.198 / 47 / 227 / 237.95 / 29742

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